What type of vehicle will be assigned to my transfer?

Due to the large fleet of vehicles at our disposal throughout Europe, our logistics team assigns the aforementioned vehicles the day before each transfer. We are unable to confirm a specific brand or model for your booking. The assigned vehicle will surely be no less valuable than the one stated in your booking.

My group size has changed. What should I do?

You can change your booking details by sending your change request via Whats app or email. Take into consideration your change might request a price change. Also try to give us info 24h before arrival. Changes on airport are not possible.

My flight number/meeting time has changed. What should I do?

Kindly notify our Customer Service as soon as possible in order to check the possibility of organizing your transfer at a new time. Flight number in booking process is important if you stay out of battery or signal we will follow it and wait you at time of your arrival at airport.

My booking details have changed/I have entered the wrong ones. How can I change them?

You can change your booking details by sending your change request via emial or WhatsApp. Changing the information may require price changes.

Do I have to print my confirmation?

If it is not convenient for you to print the confirmation, you can show your online copy to the driver from your mobile device.

Can I have my driver's number?

You will receive your driver's number 30 minutes before your transfer via SMS and email. You can also contact our customer service on the number visible in your Confirmation.

How can I contact Customer service if I need assistance?

You can contact our Customer service by email or via the contact number in the Confirmation.

Do I need to confirm my reservation before the ride?

After receiving the Confirmation, it is not necessary to confirm your reservation again. If you pay for the ride in cash, please make sure to be available at the number you provided in the reservation the day before the ride.

Where will I meet the driver?

If your transfer is from the airport, the driver will wait for you at the arrivals area unless otherwise stated in your booking confirmation, with a sign or a tablet showing your name. If your transfer is from a port or station, the driver will wait for you at the nearest meeting point with a sign or a tablet showing your name. If your transfer is from your accommodation, the driver will wait for you in front of the building if it is not in a pedestrian zone. In case you cannot find the driver, please contact him or contact Customer Service.

How long will the driver wait for me?

For departures from the airport, the included waiting time is 50 minutes. For all other starting points 20 minutes. If the waiting time exceeds the above limits, extra charges will be applied. If you have lost baggeg inform driver or call centar.

What happens if my flight, train, or ship is delayed?

If your flight, train, or ship is delayed, we kindly ask you to contact our Customer Service as soon as possible to check the options of rescheduling your transfer.

What happens if my flight, train, or ship is diverted?

Please call our Customer Service as soon as you get the information about your flight. The prompt information is of great importance to check the options of rescheduling your transfer on time.

What happens if my flight, train, or ship is early?

If your flight, train, or ship is early, you need to wait for the driver at the meeting point specified on your Confirmation until the scheduled pickup time. As we always follow the flight waiting time will be minimmum and driver will contact you.

How long will the ride last?

The average duration of your ride can be checked via maps. If your destination is an airport, you should increase the average ride time by 20% to ensure you arrive at the airport on time.

What should I do if I miss my flight?

Please contact our Customer Service on the number visible in your Confirmation.

What should I do if I can't find the driver?

Please contact your driver on a number received. You can also contact our Customer Service on the number visible in your Confirmation in order to assist you.

Why do I have to be available on my mobile phone?

Your mobile number will be used if we need to contact you in case of emergency, for example, if your driver is experiencing difficulties locating you at the time of pickup.

Can I consume food and drink during the transfer?

Unfortunately, food and beverages are not allowed during the transfer. It is possible to add an extra stop on the route and use it for food and drinks.

Can I bring my wheelchair?

You are welcome to bring your foldable wheelchair at no extra charge. Please make sure to choose a vehicle that is large enough to accommodate all passengers, luggage, and the wheelchair.

Is it necessary to book child seats?

Child seats are required as the safety of children's transportation is regulated by law and there are penalties for not using them. We offer infant seats (0-1 years old), child seats (1-5 years old), and booster seats (5-12 years old) they are free of charge.

Can I bring my child seat?

You can bring your child seat. Please consider that it takes up space for one person, so make sure to select the appropriate vehicle while booking.

Can I add more than one extra stop?

There is a possibility to add more than one extra stop while making your online booking. Additional stops are only allowed en route, limited to 15 minutes for an additional charge.

Can I carry pets in the vehicle?

You can take your pet on a transfer as long as it is properly placed in the travel box or bag and put in the cargo hold of the vehicle, without an extra charge. Please take care your pet does not disturb the driver during the transfer and that the vehicle remains in good condition as it was so that it can be ready for the next customers after you.

Will I be charged extra if I have extra luggage?

The allowed luggage per passenger seat is one piece of medium size and one piece of hand luggage and is already included in the price of your transfer. If you have extra luggage per passenger seat and that require a larger vehicle category, you need to book a larger vehicle.

What kind of insurance do I have during the transfer?

All our passengers have injury insurance in the event of a car accident. We also suggest you to pay Travel Insurance every time you travel so that you can travel without worries.

Why is my credit card declined?

The most common reasons are security (you did not approve payment with 3d code), insufficeint funds or amount limits. If you have any issues contact our Customer Service and we will do our best to find the suitable solution.

Can I choose the currency?

The selected currency on our page is the Euro and can not be chosen individually. Payment in cash can be made in Euro or the currency in which the transfer takes place.

I need a payment confirmation for my transfer, how can I get it?

You can request a payment confirmation after your card has been charged for the amount specified in the Confirmation.

My company requires an invoice, how can I get one?

Once your transfer has been completed, you can request an invoice through your transfer confirmation by filing comment line- ‘’Request an invoice’’ by providing us with the company’s details (name, fiscal address, VAT number).

What should I do if my money was not refunded?

In case you are eligible for a refund, the amount will be credited back to your bank account within 15 days. If there is no notification about the refund, we kindly ask you to contact us via email: zadar.airport.transfer@gmail.com

Do I need to tip the driver?

Our rates do not include a driver's tip. Any extra gratitude for the extraordinary service of your driver is completely at your discretion, and highly appreciated by the drivers!

Why is it better to book a transfer than a regular taxi?

A private transfer is a pre-booked, chauffeur-driven vehicle reserved solely for your party. The driver waits for you at the chosen meeting point and drives you directly to the destination address indicated by you when making the booking.

Will anyone else will be traveling in the vehicle I book?

We provide a private transfer service for the number of passengers specified in your reservation. The vehicle is at your disposal for your group only.

How far is Zadar Airport to Vodice?

Zadar Airport is approximately 65 kilometers (40 miles) from Vodice. The drive typically takes around 1 hour via the A1 motorway and the D8 state road, depending on traffic conditions. This makes it a convenient route for travelers heading to Vodice from the airport.

What is best way to reach Airport early in mourning from Zaton Holiday Resort?

The best way to reach the airport early in the morning from Zaton Holiday Resort is to pre-book a taxi or airport shuttle. This ensures timely pickup, smooth travel, and less stress compared to relying on public transport or last-minute arrangements. Always confirm your booking a day before travel and plan extra time to account for any unforeseen delays.

How can we reach Novalja from Split Airport?

To reach Novalja from Split Airport you can pre-book transfer or you can take a shuttle or taxi to Split city center, then a bus or ferry to Zadar, followed by a bus to Novalja. Alternatively, rent a car for a more direct route. This journey showcases stunning Croatian landscapes along the way. At end price will be the same but with first option you will save lot of time.

Can I pre-book the ride to Marina Dalmacija from Zadar Airport?

Yes, you can pre-book a ride from Zadar Airport to Marina Dalmacija. Various transportation services, including taxis, shuttles, and private transfers, offer online booking options to ensure a hassle-free journey. It is advisable to book in advance to secure your ride and potentially get better rates.

If I need taxi from Flakensteiner hotel in Zadar or Punta Skala to Airport how can i find it?

To find a taxi from the Falkensteiner Hotel in Zadar or Punta Skala just visit home page and book your ride.

From Biograd to Zadar Airport what is fastest transport option?

The fastest transport option from Biograd to Zadar Airport is by car or taxi-transfer, taking roughly 20-30 minutes via the E65 highway. This provides a direct and efficient route, avoiding potential delays associated with public transportation.

What is price for taxi transfer from Zadar Airport to Amadria Park Šibenik?

The price for a taxi transfer from Zadar Airport to Amadria Park Šibenik typically ranges from €93 sedan car. €95 wagon/caravan €110 minivan to €220 minibus up tu 14 people, depending on the time of day, demand, and the taxi provider. It's advisable to book services on-line before arrival for the most accurate and up-to-date pricing before your trip. Check rates now.

How much time we need to reach Zadar Airport from Murter with taxi?

The journey from Murter to Zadar Airport by taxi typically takes around 1 hour and 30 minutes, depending on traffic conditions and the exact starting point on Murter. It's advisable to check for real-time traffic updates and consider potential delays during peak travel times.

Can we find taxi transfer to Airport from Tisno?

Yes, you can find taxi transfers to the airport from Tisno. We provide private transfer services offer convenient transportation options to nearby airports, such as Zadar or Split. It's advisable to book in advance, especially during peak tourist seasons, to ensure availability.

How to find taxi transfer from Pag Island to Airport?

To find a taxi transfer from Pag Island to the airport, you can book on line taxi services or transfer on our home page. Booking in advance is advisable to ensure availability.

What is distance from Vir Island to Zadar Airport?

The distance from Vir Island to Zadar Airport is approximately 43 kilometers (27 miles). The journey by car typically takes around 45 minutes, depending on traffic and road conditions.